Legal
Terms
& conditions.
The basics of ordering made-to-order furniture from HAZEL FORM.
Orders
An order is confirmed once you complete checkout and your payment (in full or the deposit) is received. Production is scheduled from that point.
Pricing
The price shown on the site and at checkout is the price of your selected configuration. Delivery and, where chosen, installation are shown separately at checkout; the total you pay is the amount in the order summary.
Production and delivery
Lead times are estimates given in good faith. We keep you informed if a date changes. Risk passes on delivery; title passes on full payment.
Product imagery and natural materials
Renders, photos and configurator previews are representative. Variation in tone, texture and grain is expected and normal for natural materials; we do not guarantee that the delivered product will be identical to the imagery. Manufacturing faults are covered.
Liability
We stand behind our work. Manufacturing defects are covered. Nothing here limits rights you have under applicable consumer law.